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Study of Uganda's OpinionPoll market(2017)         Study of political machines(2016 to 2017)         Winsenga foetal heart monitorin(since2016)         Patient Satisfaction study (2014/2015)         Public attitudes towards oil (2014/2015)        
 
 
Patient Satisfaction study (2014/2015)
 

Patient Satisfaction study at public health facilities in Uganda (2014/2015)

The Harvard Ministerial Leadership in Health (MLIH) Programme worked on a health sector strengthening initiative with the governments of Cape Verde, The Gambia, Swaziland, Tanzania and Uganda. To help inform this process and provide a measure of impact over time, MS Helene Perold & Associates (HPA) of Johannesburg, South Africa, was contracted to provide research and evaluation services for MLIH, for which a baseline measure of patient satisfaction in Uganda was undertaken.

Implemented between 2014/2015, the baseline study intended to:-

  1. provide a measure of patient satisfaction with the health services delivered at selected clinics focusing on primary health care/out-patient facilities;
  2. gain understanding of the context in which health clinics deliver services, as well as the strengths and weakness that characterize health service provision;
  3. create a baseline measure for estimating progress at the designated clinics after the intervention

The study employed a qualitative design targeting 2 to 3 staff and 30 random quantitative exit interviews at 5 selected public health clinics selected by HPA and Ministry of Health. The selected sites were Kawolo Hospital, Buwenge Health Center IV, Rukunyu Health Center IV, Nakasongola Health Center IV, and Anyeke Health Center IV. Two of the health facilities serve rural communities, two serve peri-urban communities, and one serves both rural and peri-urban communities

Results of the survey served as a baseline against which MLIH's interventions to improve patient satisfaction in public health outlets in Uganda will be judged.

 
 

AFROBAROMETER CORE PARTNER INSTITUTIONS

                    

 
WHERE WE WORK THROUGH AFROBAROMETER


EAST AFRICA
  
  Burundi

  Djibouti

  Eritrea

  Ethiopia

  Kenya

  Rwanda

  Seychelles

  Somalia

  South Sudan

  Tanzania

  Uganda


CENTRAL AFRICA
  
  CAR

  Chad

  Comoros

  Congo Brazzavile

  DR Congo

  Gabon

 
SOUTH AFRICA
  
  Angola

  Botswana

  Lesotho

  Madagascar

  Malawi

  Mauritius

  Mozambique

  Namibia

  South Africa

  Swaziland

  Zambia

  Zimbabwe


NORTH AFRICA
 
  Algeria

  Egypt

  Libya

  Morocco

  Sudan

  Tunisia

 
WEST AFRICA
  
  Benin

  Burkina Faso

  Cameroon

  Cape Verde

  Cote d'Ivoire

  Equatorial Guinea

  Gambia

  Ghana

  Guinea

  Guinea Bissau

  Liberia

  Mali

  Mauritania

  Niger

  Nigeria

  Sao Tome

  Senegal

  Sierra Leone

  Togo

  Western Sahara


KEY:
C
ountries where Hatchile Consult has supported surveys through the Afrobarometer Network.
Countries where Hatchile Consult is prospecting surveys


  
   
                    

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